Nova Suite Status | xxavvTechnologies - Images not appearing in chats or on AI Sandbox generations – Incident details

Experiencing partial outage

Images not appearing in chats or on AI Sandbox generations

Resolved
Major outage
Started 9 months agoLasted about 21 hours

Affected

Nova AI

Major outage from 12:00 AM to 8:24 PM, Degraded performance from 8:24 PM to 9:09 PM

ModelI Engines

Major outage from 12:00 AM to 8:24 PM, Degraded performance from 8:24 PM to 9:09 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    We have confirmed that images are being generated but they are just not being displayed in chats. We are currently working on a fix for this issue.