Nova Suite Status | xxavvTechnologies - Notice history

Nova Search experiencing major outage

https://novasuite.one - Operational

100% - uptime
Sep 2025
Oct 2025
Nov 2025

Astro - Operational

96% - uptime
Sep 2025
Oct 2025
Nov 2025

Nova Accounts - Operational

100% - uptime
Sep 2025
Oct 2025
Nov 2025

Nova Search - Major outage

86% - uptime
Sep 2025
Oct 2025
Nov 2025

Nova Docs - Operational

100% - uptime
Sep 2025
Oct 2025
Nov 2025

Nova Calendar - Operational

100% - uptime
Sep 2025
Oct 2025
Nov 2025

Nova Central - Operational

100% - uptime
Sep 2025
Oct 2025
Nov 2025

Nova Gists - Operational

100% - uptime
Sep 2025
Oct 2025
Nov 2025

Nova Fonts - Operational

100% - uptime
Sep 2025
Oct 2025
Nov 2025

Nova ID Services - Operational

100% - uptime
Sep 2025
Oct 2025
Nov 2025
100% - uptime

Realtime Engine - Operational

100% - uptime
Sep 2025
Oct 2025
Nov 2025

Collaboration Engine - Operational

100% - uptime
Sep 2025
Oct 2025
Nov 2025

Sync & Load Services - Operational

100% - uptime
Sep 2025
Oct 2025
Nov 2025

CDN Delivery - Operational

100% - uptime
Sep 2025
Oct 2025
Nov 2025
99% - uptime

ModelA Engines - Operational

100% - uptime
Sep 2025
Oct 2025
Nov 2025

ModelI Engines - Operational

99% - uptime
Sep 2025
Oct 2025
Nov 2025

Sandbox - Operational

100% - uptime
Sep 2025
Oct 2025
Nov 2025

Notice history

Nov 2025

No notices reported this month

Oct 2025

🚨 Service Notice: Nova Search Downtime
  • Identified
    Identified

    Between October 21 and 23, Nova Search’s API experienced a distributed denial-of-service (DDoS) and botting usage attack, which caused instability and temporary outages across the service.

    Our team is actively implementing fixes and additional protections to prevent this from happening again. During this period, Nova Search may remain temporarily unavailable or perform slower than usual.

    We’ll share updates when we know more.

    Thank you for your patience and understanding.

Nova Search queries timing out
  • Resolved
    Resolved

    We have identified the issue and escalated it. Please see the new issue for more details.

  • Investigating
    Investigating

    We have noticed that queries on Nova Search have been timing out prematurely, and not being able to fix itself.

Scheduled Upgrades & Maintainance
  • Completed
    October 24, 2025 at 2:07 AM
    Completed
    October 24, 2025 at 2:07 AM
    Maintenance has completed successfully.
  • In progress
    October 23, 2025 at 10:50 PM
    In progress
    October 23, 2025 at 10:50 PM
    Maintenance is now in progress
  • Planned
    October 23, 2025 at 10:50 PM
    Planned
    October 23, 2025 at 10:50 PM

    We’ll be entering a maintenance and upgrades period to make important adjustments and improvements across our Nova Suite apps.
    During this time, Nova ID Services (including sign-in and authentication) may be temporarily unavailable.

    🕒 Estimated duration: Up to 2 hours
    ⚙️ Impact: Login, signup, and session verification may not function during this window.

    We appreciate your patience while we work to enhance reliability and performance across the Nova Suite. Everything will be back online as soon as maintenance is complete.

AWS Outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    A fix has been issued and we're currently monitoring the result.

  • Identified
    Identified

    Around 8AM this morning, AWS reported a major outage across all of their services. We are currently waiting on a fix to tge issue which affects the following services:

Image Generation on Astro Web & Mobile
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    We have identified an issue regarding image generation on the Astro web and mobile apps. We are currently working on a fix.

Sep 2025

No notices reported this month

Sep 2025 to Nov 2025

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